Non-contractual draftThis page is being finalised. Points still to be specified do not constitute commitments by Révéra Event.
Site information
A question.
A solution.
CM2C membership is pending; the certificate has not yet been received.
Initial complaint
If you have a problem with an order, first send a written complaint to Révéra Event, 13 rue Maubert, 78690 Les Essarts-le-Roi, or to [email protected]. Please include your order reference, the event and the issue encountered.
Consumer mediator
Révéra Event’s CM2C membership is pending. Until the certificate has been received, CM2C is not presented as Révéra Event’s appointed mediator. The final contact details will be published once membership is confirmed.
How to refer a dispute
Consumers must first have tried to resolve the dispute directly with Révéra Event in writing. The mediator assesses whether a request is admissible under the applicable rules. Business customers are not covered by consumer mediation.